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Shipping and Returns

We start the felting process when you complete your order. This means that there is no waste in the raw materials we use, which is the main reason for overheating and destruction of our planet. Therefore, it is worth your time to be patient and wait up to 3 days in the off season and up to 12 days in the Christmas season for your item to be ready for dispatch.
 Depending on the nature of the product or shipment it ranges from 1-14.
Shipping is free for orders over 77 euros.
We ship our products worldwide with tracking Hellenic Post-ELTA, For Europe the shipment takes about 1 week, while for the rest of the world 15-21 days.

All packages have tracking data (trucking number) that allows you to determine the expected date of arrival.

Always include your phone number in case the airline needs to contact you. Once your item has been shipped, we will send you a confirmation email that will include a tracking number.